234mm x 187mm
This classic book on the psychology of communication has sold over 150,000 copies. Dr Laborde uses techniques derived primarily from NLP to create a set of state-of-the-art skills which the reader can use to improve any interaction. Extremely popular with management trainers and business and sales people for its methodological and straightforward approach to this complex subject.
Genie Z Laborde PhD, is an internationally known communications consultant to major corporations and government agencies. She is a partner in the international communications firm Grinder Laborde Associates and has many years of experience leading seminars for executives in business and government.
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Crown House is an award-winning independent publisher specialising in education, coaching, NLP, hypnosis, self-help and personal development.