This book should be on every busy manager's desk. It introduces us to a technique of coaching that's tailored for busy people who need to get results swiftly. Coaching is fundamentally a non-directive technique empowering people to make their own choices. Many managers find coaching to be an effective way of managing staff but can be put off from using it because it can take too long. With this helpful book, that problem is solved. Now managers can learn a quick and easy procedure to help them support their staff, solve problems, achieve outcomes and stimulate creativity. And you get the best of all worlds - not just a happy workforce but a more productive one.
The Five-Minute Coach is based around two central tenets -” delegating, so that problems end up with their rightful owners, and revolutionising thinking, so that a manager focuses on outcomes rather than the problem. Five core principles underlie The Five-Minute Coach: stick with the process; the coachee has all the answers; ownership is with the coachee; the manager drives the coaching; and the manager creates and manages the setting.
The chapters in the book are helpfully organised, using a series of structured questions. Chapters 1 and 2 describe the Five-Minute Coach approach and what you need to do to get started. Chapters 3-”7, the key chapters, lead you through the five stages of the process. To learn the coaching approach you'll need to read them in order -” at least initially.
You'll find tips, advice on troubleshooting and practical activities to help you develop your skills, complete with stories from the authors' own experience. Chapters 8 and 9 contain useful guidance on how to handle unexpected responses when coaching. The last chapter includes a list of resources to take your journey of discovery further.
Crucially, the book reminds us that a manager as coach is there to facilitate others to accomplish things in their own way; as opposed to the traditional sense of a manager as the leader, defining others' goals, specifying their activity and making them accountable.
A very welcome addition to the library of self-help books for managers.